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Survey of Hallucination in Natural Language Generation

Surveys hallucination in natural language generation: metrics, mitigation, and progress across summarization, dialogue, QA, and machine translation.

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Survey of Hallucination in Natural Language Generation

By Ziwei Ji, Nayeon Lee, Rita Frieske et al.ACM Computing Surveys
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This paper surveys the problem of hallucination in natural language generation (NLG), which has become more pressing as sequence-to-sequence and Transformer-based language models produce increasingly fluent and coherent text. The authors note that despite improvements in downstream tasks such as abstractive summarization, dialogue generation, and data-to-text generation, deep-learning generation is prone to hallucinating unintended text that degrades system performance and fails to meet user expectations. The survey is the first to review these efforts in a comprehensive manner.

The survey is organized into two parts: a general overview of hallucination metrics, mitigation methods, and future directions; and an overview of task-specific research progress in abstractive summarization, dialogue generation, generative question answering, data-to-text generation, and machine translation. By consolidating scattered work into one reference, it aims to facilitate collaborative efforts among researchers tackling hallucinated text in NLG.

Abstract

Natural language generation has advanced rapidly with sequence-to-sequence and Transformer-based language models, yielding more fluent output for tasks like summarization, dialogue, and data-to-text. However, such models often hallucinate unintended text, degrading performance and user trust. This survey comprehensively reviews hallucination in NLG in two parts: a general overview of metrics, mitigation methods, and future directions; and task-specific progress in abstractive summarization, dialogue generation, generative QA, data-to-text, and machine translation.

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hallucinationnatural language generationsurveytext summarizationmachine translationdialogue generation
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